What does “scratch-and-dent” actually mean?
A scratch-and-dent appliance is a brand-new unit with cosmetic damage — a dented side panel, a scratched door, a scuff from a forklift. It was never used. It works exactly like the pristine one on the showroom floor. It just can't be sold at full price anymore, so it sells for hundreds less.
That's the entire business model behind Cade's Liquidation: buy these units by the truckload, test every one, and sell them for a fraction of retail.
Why is it so much cheaper?
When a $1,500 refrigerator gets a dent in the side during shipping, the big-box store can't put it back on the floor at full price. It goes to a liquidation sale, where buyers bid on entire truckloads. The per-unit cost ends up far below wholesale — and that discount gets passed on to you. It's common to save 30% or more off retail, sometimes over half.
What does the damage actually look like?
Almost always, it's on the sides or back — the parts you never see once the appliance is installed. A refrigerator slides between cabinets. A washer sits in a laundry room. A range backs up to a wall. The front — the part you actually look at every day — is usually flawless.
Every listing on this site has real photos of the actual unit, so you can see exactly what you're getting before you ever come look at it.
And here's the oldest trick in the book: got a small dent somewhere visible? Stick a magnet over it. A photo, a kid's drawing, a pizza coupon — done. Most of our customers do exactly that on day one and never think about the dent again.
Buy the nicer appliance for the same money
Here's the move most of our customers figure out fast: a scratch-and-dent $1,400 French-door refrigerator for $700 beats a brand-new $700 top-freezer every single time. Same money out of your pocket — twice the appliance. The dent lives on the side you'll never see; the ice maker, the water dispenser, and the extra space are what you live with every day.
Scratch-and-dent flips the normal math. Instead of asking “what can I afford?”, ask “what's the nicest unit I can get for my budget?” You'll almost always land one or two tiers higher than buying new — and nobody has ever come back wishing they'd bought the cheaper one.
What's not wrong with them
Scratch-and-dent does not mean used, refurbished, or repaired. These units were never owned by anyone. Nothing was broken and fixed. The compressor, the motor, the heating element — all factory-new, all covered by the same 14-day money-back guarantee as everything else here.
How every unit gets checked
Before anything gets listed, it's unboxed, plugged in, and run through its paces — washers run a cycle, dryers heat up, refrigerators get cold, ovens hit temperature. If a unit doesn't work like new, it doesn't get listed. Cosmetic damage is the deal; mechanical problems are a deal-breaker.
Every unit is tested before it's listed and backed by a 14-day money-back guarantee.